Sorted

Support

Need help with Sorted? Check the frequently asked questions below, or reach out to us directly.

Contact Us

If you have questions, feedback, or need help with anything, email us at support@ghplabs.ai. We typically respond within 24 hours.

Frequently Asked Questions

How does Sorted work?

Snap a photo of your outfit and Sorted's AI will analyze it for color coordination, fit, and overall cohesion. You will get a score along with personalized suggestions to improve your look.

What AI does Sorted use?

Sorted uses Google Gemini to analyze your outfits and provide style recommendations.

Are my photos stored?

No. Your outfit photos are sent to the AI for analysis and are never stored on our servers. Once the analysis is complete, the photo is discarded.

How do I delete my account?

Open Sorted and go to Settings, then tap "Delete Account." This will permanently remove your account and all associated data from our systems.

What permissions does Sorted need?

Sorted requests access to your device's camera so you can take outfit photos directly in the app. It also requests location access to provide weather-based outfit suggestions tailored to your local conditions.

Still Need Help?

If your question is not covered above, please do not hesitate to reach out. Email us at support@ghplabs.ai and we will be happy to help.